Top 10 Crisp Competitors & Alternatives in 2025
Updated onFind more companies/brands/products like Crisp. We've shortlisted leading alternatives and mapped their strengths, pricing, and go-to-market focus.
Crisp
All‑in‑one messaging platform and helpdesk combining live chat, chatbots, knowledge base and AI automations for small and growing businesses.
Starts at $45 / per month / month
Has a free trial
Competitors
#1Intercom
Best for mid-market companiesConversational customer support platform with a public help center, messaging, automation and AI agent capabilities for product-led teams.
Starts at $29 / per seat / monthly
#2Est. 2007 • 1k+ employeesZendesk
Best for enterprisesZendesk is a cloud-based customer service and engagement software company that provides ticketing, messaging, analytics, and AI-powered support tools for businesses.
Starts at $19 / per agent / month
Has a free trial
#3Freshdesk
Best for SMBsHelpdesk and self-service platform (Freshdesk) with ticketing, knowledge base and AI features for growing support teams.
Starts at $0 / monthly
#4Est. 2015 • 201-1k employeesDrift
Best for mid-market companiesDrift is a buyer-experience and conversational AI company (a Salesloft company) that provides chat, chatbots, and buyer-engagement tools to help B2B teams convert and accelerate pipeline.
#5Est. 2006 • 1k+ employees • Public (NYSE:HUBS)HubSpot
Best for SMBsHubSpot is a public software company that provides an AI-powered customer platform—including CRM, marketing, sales, service, CMS, and operations hubs—for businesses.
Starts at $0
#6Help Scout
Best for SMBsCustomer support platform with shared inbox and Docs knowledge base focused on small-to-medium teams and simple self-service.
Starts at $0 / monthly
Est. 2025 • 1 employeeChampSignal
Best for SMBsGet the insights your competitors don't want you to have. ChampSignal tracks your competitors' websites, social mentions, ads, and SEO, and sends you email alerts only when it matters.
Starts at $39 / month
Has a free trial
#7Gorgias
Gorgias is a customer support helpdesk platform built for e‑commerce brands that centralizes multi‑channel support (email, chat, social, SMS, voice), offers automation and AI for ticket triage and replies, and integrates tightly with Shopify, BigCommerce, Magento and other e‑commerce tools.
Starts at $10 / monthly
#8LiveChat
Best for mid-market companiesEstablished real-time chat platform with extensive integrations and AI features, aimed at growing teams and mid-market customers.
Starts at $20 / per person / monthly
#9Chatwoot
Best for SMBsOpen-source customer engagement platform providing live chat, shared inboxes and multi-channel support for teams.
Starts at $39 / per agent / monthly
#10Est. 2013 • 201-1k employeesFront
Best for mid-market companiesFront is a customer operations platform that unifies email, chat, SMS, and other channels into collaborative shared inboxes with ticketing, AI assistance, automation, and analytics.
Starts at $25 / per seat / month
Has a free trial
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