Top 8 ManageEngine ServiceDesk Plus Competitors & Alternatives in 2026
Updated onFind more companies/brands/products like ManageEngine ServiceDesk Plus. We've shortlisted leading alternatives and mapped their strengths, pricing, and go-to-market focus.
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a widely used ITSM/ESM product (from ManageEngine/Zoho) offering on-prem and cloud service desk, asset management and CMDB for IT teams.
Competitors
#1 SolarWinds is an American IT software company that provides network, systems, observability, database, and IT service management tools for hybrid and multi-cloud environments.
Owned by Turn/RiverStarts at $2,970 / other
#2 Ivanti provides integrated IT and security software—centered on the Ivanti Neurons AI-powered platform—for endpoint management, ITSM, patching/exposure management, secure access, and IT asset management.
#3 Est. 2003 • 1k+ employees • Public (NYSE:NOW)ServiceNow
Best for enterprisesGlobal cloud platform for digital workflows and the market-leading enterprise ITSM/ESM solution.
#4 Enterprise software company that provides AI- and automation-driven IT service management, observability/AIOps, workload automation (Control-M), and mainframe solutions for large organizations and enterprises.
- Est. 2025 • 1 employee • Private
ChampSignal
Best for SMBsGet the insights your competitors don't want you to have. ChampSignal discovers, monitors, and analyzes your competitors. So you always know what your competitors are up to.
Starts at $39 / month
Has a free trial
#5 Est. 2010 • 1k+ employees • Public (NASDAQ:FRSH)Freshworks
Best for SMBsFreshworks Inc. is a public, cloud-based SaaS company that builds AI-driven customer and employee experience software including CRM, ITSM, and support tools.
Starts at $0 / per user / month
Has a free trial
#6 Est. 2013 • 1k+ employees • PrivateNinjaOne
Best for mid-market companiesNinjaOne is a private B2B software company that provides a unified endpoint management and IT operations platform for IT departments and managed service providers.
Starts at $1.5 / endpoint / month
Has a free trial
#7 Est. 1982 • 1k+ employees • PrivateConnectWise
Best for SMBsConnectWise is an American B2B software company that provides an integrated platform of IT management, automation, remote monitoring, remote support, and cybersecurity tools for managed service providers and IT solution providers.
Starts at $30 / license / month
Has a free trial
#8 Est. 2007 • 1k+ employees • PrivateDatto
Best for SMBsDatto is a global provider of security, backup and disaster recovery, networking, and business management software solutions purpose-built for managed service providers (MSPs) serving small and medium-sized businesses.
Market overlap
Asymmetric competition means that ManageEngine ServiceDesk Plus is a competitor of these companies, but they are not necessarily competitors of ManageEngine ServiceDesk Plus.
Est. 2003 • 201-1k employees • PrivatePRTG Network Monitor
Best for SMBsPRTG Network Monitor is an all-in-one network monitoring software from Paessler that uses sensor-based monitoring, dashboards, and alerts to track the health and performance of IT, OT, and IoT infrastructure across networks, servers, applications, and cloud services.
Starts at $0 / up to 100 sensors
Has a free trial
CyberArk is a cybersecurity company specializing in identity security and privileged access management, protecting human and machine identities, secrets, and privileged accounts across on‑premises, cloud, and hybrid environments.
Starts at $2 / per user / monthly
Est. 2009 • 51-200 employees • PrivateAdmin By Request
Best for enterprisesAdmin By Request is a SaaS-based Zero Trust security platform that provides endpoint privilege management and secure remote access to help organizations control local admin rights and privileged access across endpoints.
Starts at $0 / up to 25 endpoints
Est. 2023 • 2-10 employees • PrivateKLX
Best for mid-market companiesKLX is a 100% French no-code/low-code ITSM/ESM platform that simplifies workflows and automates business processes as an accessible alternative to ServiceNow.
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