Top 7 Ferndesk Competitors & Alternatives in 2025
Updated onFind more companies like Ferndesk. We've shortlisted leading alternatives and mapped their strengths, pricing, and go-to-market focus.
Ferndesk
Best for SMBsAI agent that automatically generates and keeps help centers up to date by reading your codebase, support tickets, launch notes, videos, and internal docs.
Starts at $59 / monthly
Competitors
#1HelpDocs
Best for SMBsKnowledge base platform with AI-assisted article drafting, search improvements, and site customization for customer self-service.
Starts at $69 / monthly
#2ReadMe
Best for SMBsDeveloper-focused documentation and developer hub that publishes API references, guides, changelogs and offers AI assistants for docs.
Starts at $0 / monthly
- #3
Document360
Best for mid-market companiesFeature-rich knowledge base platform for internal and external documentation with AI writing & search capabilities and enterprise-grade controls.
#4Help Scout
Best for SMBsCustomer support platform with shared inbox and Docs knowledge base focused on small-to-medium teams and simple self-service.
Starts at $0 / monthly
#5Freshdesk
Best for SMBsHelpdesk and self-service platform (Freshdesk) with ticketing, knowledge base and AI features for growing support teams.
Starts at $0 / monthly
#6Intercom
Best for mid-market companiesConversational customer support platform with a public help center, messaging, automation and AI agent capabilities for product-led teams.
Starts at $29 / per seat / monthly
#7Est. 2007 • 1k+ employeesZendesk
Best for enterprisesZendesk is a cloud-based customer service and engagement software company that provides ticketing, messaging, analytics, and AI-powered support tools for businesses.
Starts at $19 / per agent / month
Has a free trial
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