Who Owns Zendesk?
Updated onExplore the ownership hierarchy of Zendesk. See parent companies, holding structures, and ultimate controllers.
Ownership Chain
Zendesk
Zendesk is a cloud-based customer service and engagement software company that provides ticketing, messaging, analytics, and AI-powered support tools for businesses.
Starts at $19 / per agent / month
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Hellman & Friedman
Hellman & Friedman is a private equity investment firm that provides long-term equity capital and strategic support to market-leading companies.
Permira
Permira is a global private equity and credit investment firm headquartered in London that backs growing companies in the technology, consumer, healthcare and services sectors.
Zendesk
Zendesk is a cloud-based customer service and engagement software company that provides ticketing, messaging, analytics, and AI-powered support tools for businesses.
Starts at $19 / per agent / month
Has a free trial
Hellman & Friedman
Hellman & Friedman is a private equity investment firm that provides long-term equity capital and strategic support to market-leading companies.
Permira
Permira is a global private equity and credit investment firm headquartered in London that backs growing companies in the technology, consumer, healthcare and services sectors.
Major Shareholders
Zendesk
Major Shareholders
| Name | Type | Ownership | As of |
|---|---|---|---|
Hellman & Friedman LLC (funds advised by) Lead private-equity sponsor of the investor consortium that acquired Zendesk in a $10.2B all-cash take-private transaction, holding its stake through affiliated funds and Zoro BidCo, Inc. | Institutional | — | Nov 2022 |
Permira Advisers Ltd. (funds advised by) Co-lead private-equity sponsor alongside Hellman & Friedman in the investor group that took Zendesk private via an all-cash merger, owning its position through advised funds. | Institutional | — | Nov 2022 |
Abu Dhabi Investment Authority (via Platinum Falcon B 2018 RSC Limited) Sovereign wealth fund of Abu Dhabi participating as a direct or indirect equity co-investor in the parent entity that acquired Zendesk. | Government | — | Nov 2022 |
GIC Private Limited Singapore’s sovereign wealth fund acting as a direct or indirect equity co-investor in the parent company that completed the take-private of Zendesk. | Government | — | Nov 2022 |
Hellman & Friedman
Major Shareholders
| Name | Type | Ownership | As of |
|---|---|---|---|
Philip Hammarskjold Executive Chairman of Hellman & Friedman and chair of the firm’s investment committee. Public Form ADV–based ownership summaries describe Hellman & Friedman LLC as a privately held Delaware LLC owned by its members (partners and senior professionals), with Hammarskjold listed as “Executive Chairman, Partner and Member,” indicating he is both a key leader and an equity‑holding member; specific ownership and voting percentages are not publicly disclosed. | Individual | — | Mar 2025 |
David R. Tunnell Long‑tenured Partner at Hellman & Friedman, head of the San Francisco office and a member of the investment committee, leading investments in software and technology. ADV‑derived ownership and executive‑officer data (via RIA ownership aggregators) list him as “Partner and Member” of Hellman & Friedman LLC, meaning he is one of the LLC’s equity‑owning members, though his exact stake is not disclosed. | Individual | — | Mar 2025 |
Allen R. Thorpe Partner at Hellman & Friedman, head of the New York office and a member of the investment committee, responsible for healthcare and financial‑services investing. RIA ownership summaries based on the firm’s Form ADV identify Thorpe as a “Partner and Member” of Hellman & Friedman LLC, indicating he holds an ownership interest in the management company, but no percentage or voting breakdown is publicly available. | Individual | — | Mar 2025 |
Hunter (Paul H.) Philbrick Senior Partner at Hellman & Friedman involved in multiple large‑cap private‑equity investments across sectors. Form ADV–derived owner lists used by data providers (e.g., WhaleWisdom and similar RIA ownership tools) show Philbrick as “Partner and Member” of Hellman & Friedman LLC, so he is one of the equity‑owning members of the firm, but with no public disclosure of his exact ownership share. | Individual | — | Mar 2025 |
Tarim Wasim Partner at Hellman & Friedman focused on software, internet and business‑services investments. ADV‑based ownership summaries list Wasim as a “Partner and Member” of Hellman & Friedman LLC, indicating that he is one of the firm’s equity‑holding members; the firm’s regulatory and directory filings do not disclose his precise ownership or voting percentage. | Individual | — | Mar 2025 |
Permira
Major Shareholders
| Name | Type | Ownership | As of |
|---|---|---|---|
Permira partners and employees (collectively) Permira is structured as a privately held partnership. Public profiles state that the firm is owned by its partners and certain employees, rather than by any outside corporate or institutional shareholder. Detailed cap-table information or individual ownership stakes are not disclosed in SEC filings, Companies House records for key UK entities (such as Permira Limited and Permira Advisers (London) Limited), or Guernsey registry summaries for Permira Holdings Limited. | Other | — | Dec 2025 |
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