Top 7 MindX Service AI Competitors & Alternatives in 2025
Updated onFind more companies like MindX Service AI. We've shortlisted leading alternatives and mapped their strengths, pricing, and go-to-market focus.
MindX Service AI
Best for SMBsA human-grade, fully agentic AI platform that automates and resolves customer support across chat, email and phone for SMBs, executing business actions and providing 24/7 support.
Competitors
#1
Est. 2016 • 201-1k employeesAda
Best for mid-market companiesAI customer service automation platform that delivers conversational agents and automated resolution across channels for mid-market and enterprise customers.
- #2Est. 2015 • 51-200 employees
Netomi
Best for mid-market companiesEnd-to-end conversational AI platform for customer support that automates responses, provides agent assist, and powers autonomous interactions at scale.
#3Est. 2017 • 51-200 employeesForethought
Best for mid-market companiesAgentic AI platform (Agatha) that automates ticket resolution, triage and agent assist across help desks for support teams.
#4Est. 2017 • 201-1k employeesCapacity
Best for SMBsAI-powered support automation platform offering bots, knowledge management and agent assist to automate customer and employee support workflows.
Starts at $49 / per user / month
Has a free trial
#5Est. 2016 • 51-200 employeesUltimate.ai
Best for mid-market companiesVirtual agent and automation platform that uses deep learning to automate customer service workflows and assist human agents.
#6Est. 2018 • 11-50 employeesLang.ai
Best for SMBsNo-code platform that uses AI to structure, tag and automate customer text data (tickets, emails, chats) and enable downstream automations.
Starts at $0.3 / per row / month
Has a free trial
#7Est. 2016 • 201-1k employeesCognigy
Best for enterprisesConversational and agentic AI platform for building voice and chat automation, IVR and virtual agents for customer service at scale.
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