Top 9 Exotel Competitors & Alternatives in 2025

Updated on 9/19/2025

Find more companies like Exotel. We've shortlisted leading alternatives and mapped their strengths, pricing, and go-to-market focus.

Exotel

Best for mid-market companies

Est. 2011 • 201-1k employees

Exotel is a cloud telephony and customer engagement platform that provides voice, SMS, WhatsApp and contact-center APIs and AI-enabled automation (including the MCP Server) to help businesses automate communications at scale.

Starts at $0

Has a free trial

Visit website

Competitors

#1

Gupshup
Best for enterprises
Est. 2004 • 1k+ employees

Gupshup is a global conversational messaging and CPaaS provider offering messaging APIs, bot-building and conversational AI tools for enterprise customers.

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#2

Route Mobile
Best for enterprises
Est. 2004 • 201-1k employees • Public (NSE:ROUTE)

Route Mobile is an Indian cloud communications (CPaaS) provider offering messaging, voice, identity and operator-grade connectivity to enterprises and carriers.

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#3

Karix
Best for mid-market companies
Est. 2000 • 201-1k employees

Karix (karix.com) provides cloud messaging, voice, WhatsApp and omnichannel engagement APIs for businesses across regions, with a focus on enterprise messaging use cases.

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#4

Ozonetel
Best for mid-market companies
Est. 2007 • 201-1k employees

Ozonetel is an India-founded cloud contact center and telephony vendor offering full‑stack contact‑center software, voice APIs and AI-enabled CX tooling for enterprises and SMBs.

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#5

Kaleyra
Best for enterprises
Est. 1999 • 201-1k employees • Public (NSE:TATAC0.MM)

Kaleyra is a global CPaaS provider (now part of Tata Communications) offering SMS, voice, WhatsApp/RCS and API-based customer interaction services.

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#6

Infobip
Best for enterprises
Est. 2006 • 1k+ employees

Infobip is a large global CPaaS and customer engagement platform offering messaging, voice, omnichannel routing, identity and security services for enterprises.

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#7

Twilio
Best for enterprises
Est. 2008 • 1k+ employees • Public (NYSE:TWLO)

Twilio is a US-based cloud communications platform providing programmable voice, messaging, video and contact-center products for developers and enterprises.

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#8

MessageBird
Best for mid-market companies
Est. 2011 • 201-1k employees

MessageBird is a European CPaaS that provides APIs and a platform for messaging, voice and omnichannel customer communication with a focus on developer and enterprise customers.

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#9

MyOperator
Best for SMBs
Est. 2011 • 51-200 employees

MyOperator is an India-focused cloud telephony provider offering virtual numbers, IVR, call tracking and simple cloud contact‑center capabilities aimed at SMBs and growing businesses.

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